If you see a padlock icon beside a video, this means that you are not signed in or do not have an active subscription. 



When you click on the video you will have the option to sign in (or subscribe).



Follow the on-screen guides. 

If you need further assistance: 



Questions


Why am I not receiving an activation email? 

Please see this article



Related Articles


Why am I not receiving my activation email?

How do I log in/out on my devices?

Troubleshooting a skipping or lagging video

How to clear your browser cache & cookies

What is LES MILLS+?

How do I activate the LES MILLS+ app on my TV?

Can I use LES MILLS+ when I Travel?

Navigating Categories