Billing and Accounts

How do I cancel LES MILLS On Demand?
You can cancel your LES MILLS On Demand subscription at any time under My Account with the following steps: 1. You will need to login first to be abl...
Mon, 2 Apr, 2018 at 8:56 PM
How much is a LES MILLS On Demand Subscription?
The price for On Demand varies by region: US customers: $12.99 per month or $119.00 annually  NZ customers: $19.95 per month in addition to your LM Gym...
Mon, 30 Jul, 2018 at 10:19 PM
What is Your Refund Policy?
As noted in our Terms and Conditions which are agreed upon during the registration process, there are no refund opportunities for partially used or unused s...
Tue, 3 Apr, 2018 at 2:57 PM
What forms of Payment can I use for LES MILLS On Demand
LES MILLS On Demand accepts Credit and Debit cards with a VISA or MasterCard logo as well as PayPal. We do our best to charge your card in your local curren...
Sun, 15 Apr, 2018 at 1:06 PM
How do I use PayPal for LMOD?
For new users During sign up you will be asked to select your payment method. You can choose PayPal as a payment choice. During the ‘Order review’ step ...
Sun, 15 Apr, 2018 at 1:15 PM
The cost of my monthly subscription differs to the cost advertised. Why is this?
We know that at-home workouts are a great complement to regular gym activities and are partnering with fitness facilities so that they can offer quality at-...
Sun, 15 Apr, 2018 at 1:18 PM
How can I find my payment history?
You can view your payments at any time under your account information on LES MILLS On Demand. You will need to login first to access "Account" un...
Mon, 14 May, 2018 at 5:45 PM
I'm seeing charges from LMOD that I did not authorize.
If you do not recognize charges coming from Les Mills or you suspect someone has subscribed to LES MILLS On Demand with your payment information without your...
Sun, 15 Apr, 2018 at 1:19 PM
Free Trial Charge?
When you provide your card details during registration, our payment system does a pre-authorization to ensure it's a valid debit or credit card, but we...
Mon, 16 Apr, 2018 at 9:15 PM